Return & Refund Policy

Last Updated: July 2026

At HUZIEN, we carefully inspect every product before dispatch to ensure it reaches you in excellent condition.

Returns at Delivery

When your order arrives, please open the parcel in the presence of the delivery rider and inspect the product carefully.

• If the product is correct and in good condition, you may accept the order.

• If you receive a damaged, defective, or incorrect item, you may refuse the delivery and return the parcel immediately to the delivery rider.

After Accepting the Order

Once you have accepted the parcel and the delivery has been completed, the order is considered final.

HUZIEN does not offer returns, exchanges, or refunds after the parcel has been accepted by the customer.

Change of Mind

If you simply change your mind or do not like the watch, fragrance, or any other product after accepting the delivery, we are unable to provide a return or refund.

As a gesture of goodwill, we may offer a discount on your next purchase at our discretion.

Refunds

Refunds are only applicable if the parcel is refused at the time of delivery due to receiving a damaged, defective, or incorrect product.

Contact Us

If you have any questions regarding your order, please contact our customer support before accepting the parcel.

Thank you for choosing HUZIEN.